Returns, Refunds and Exchange Policy
Unboxing & Damage Claim Policy:
To help us address any transit-related issues, we kindly request that you record an unboxing video and take photos as you open your package. These are required to process any claims for transit damage, loss, or replacement. Drop us a mail with the video and send us miliyourfashionjewelrydest@gmail.com, our team will validate and confirm for eligible refunds.
Please note that, a gift card (unlimited validity) is given instead of monetary refund for return due to damaged products
Return & Refund Policy
All products under mili sale/campaign and using discount codes as part of sale cannot be returned or exchanged
We do not offer returns or refunds for below cases
No Returns for:-
- Items that feel too heavy or look bigger than expected
- Items not matching your expected size. (Please refer to our images before purchasing.)-
- Slight color variations due to digital photography or device settings.
- Bent earring stems (done intentionally to prevent breakage).
- Issues like loose beads or stones that can be easily fixed with glue.- Damaged or broken ropes provided as freebies with necklaces.
- Slight irregularities in handmade or hand-set jewellery.
- Variations in stone combinations in certain hand-set designs.
Please ensure you review all product details before making a purchase. If you need further clarification, feel free to email us at miliyourfashionjewelrydest@gmail.com. Once the product is received in good condition, we cannot accept returns or replacements due to personal preferences, sizing issues, or non-suitability.
Exceptional return claim:
Return claim not part of above mentioned cases will be taken up case to case basis and please drop a mail to miliyourfashionjewelrydest@gmail.com. Please note that, a gift card (unlimited validity) is given instead of monetary refund.